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Bon Gioielli offers free shipping throughout Europe. If you need your order delivered outside Europe, contact us.

Yes, Bon Gioielli ships internationally.

We do not ship to P.O. box addresses.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Simply follow the link in the email to track the status of your parcel.

All our engagement rings and wedding rings are made to order, and we guarantee completion within 2 weeks. You can therefore change your delivery address if you let us know within 1 week of the order date; however, a change of address cannot be guaranteed for orders that are processed and shipped ahead of the estimated delivery time. To change your shipping address, contact us.

All Bon Gioielli orders are fully insured. Our delivery time is 2 weeks from the date the order was placed. As our designs are made to order, the time from order to delivery varies depending on the piece. If you need your order before a specific date, call us and we will do our best to arrange delivery by the date you need.

Some pieces may need fewer days to produce or may already be in stock. To find out the exact timings for your order, contact us.

Bon Gioielli does not charge taxes on the customer's behalf. To make delivery of your order simpler, taxes, duties and VAT are estimated automatically but are not included in the price at checkout. DHL will ask for payment of these charges on delivery. Shipping is usually completed within 24–72 working hours, but may take longer for customers in the United States or other countries.

Yes. Our items are fully insured in transit. All purchases require a signature on delivery.

Bon Gioielli takes every necessary precaution to keep your shipment safe. Every order is fully insured in transit, and we require a signature on delivery to ensure traceability and security.

All parcels sent by Bon Gioielli are insured and require a signature on delivery. Someone must be present at the address to accept the delivery; otherwise, the courier's standard missed-delivery procedures will apply.

If you would like to collect your jewellery discreetly, you can do so at the DHL ServicePoint most convenient for you. Visit this link to find your nearest, most convenient DHL collection point.