One Year of Complimentary Care
For one year, our guarantee covers claw tightening, re-polishing, rhodium plating and cleaning of your jewellery, at no cost.
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Our Commitment to Your Jewellery
We stand behind everything we sell and guarantee that every item is free from manufacturing defects on delivery. All our jewellery is made with materials of the finest quality and is inspected before shipping.
Free Resizing Within 10 Days
It matters to us that every customer receives a ring that fits well and is comfortable to wear.
If you ordered the wrong size or the ring doesn't fit as you expected, our guarantee includes free resizing within 10 days of purchase, including a ring sizer sent to you to find the right size.
Eternity rings cannot be resized: if a different size is needed, the ring has to be made again from scratch.
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100% Satisfaction or Your Money Back
We check every piece carefully to make sure it meets our quality standards. If you don't receive exactly what you ordered, you are protected by our full refund guarantee.
The guarantee does not apply to items that have been altered, engraved, damaged or resized by a jeweller other than Bon Gioielli.
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Guaranteed Diamond Quality
All diamonds offered by Bon Gioielli are of the finest quality and come with a GIA or IGI certificate.
The certificates confirm the diamond's authenticity and its main characteristics, so you can be certain that your diamond matches what was stated at the time of purchase.
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