
How Can We Help?
Frequently Asked Questions
01Do you have a shop open to the public?
Bon Gioielli is one of the fastest-growing online manufacturers and retailers of engagement rings and wedding rings in Europe. We operate mainly online, as this allows us to keep our overheads down and pass significant savings on to our customers. Our boutique has been trading continuously since 1964 in Fonte Nuova, in the province of Rome. Whether you are looking for a wide selection of Solitaire rings, Halo rings for a special occasion, wedding rings or extraordinary pieces such as Eternity rings, you will find them all here. We ship free of charge anywhere in Europe.
02Can I see your rings in person?
Of course! You can visit us at our boutique in Fonte Nuova, in the province of Rome. And if you can't get to us, our team of jewellery experts can help you online to choose your favourite piece. Contact us and our experts will be delighted to help.
03What if I need help placing an order?
If you would like assistance with your order, contact us on +39 06 9059116 or at info@bongioielli.com
04Do you accept international orders?
Bon Gioielli accepts international orders.
05Can I buy a setting without buying a diamond?
We offer settings only in combination with a purchased centre stone. Our settings are made to order and crafted by our goldsmiths to hold the chosen centre stone, with unique features that make them suited to this purpose.
06Can I buy a diamond without buying a setting?
Yes, you can buy a loose diamond without buying a setting. If you need help choosing a diamond, contact us and we will be happy to help you choose.
07Can I put a diamond on hold?
Certainly, we can reserve a diamond for a limited time. Contact us for more information.
08How can I find a diamond that isn't in your stock?
We are constantly updating our diamond stock. We can also help you find the ideal diamond you are looking for, as we have access to additional diamond inventories not listed on our website. Please don't hesitate to contact us for help finding the perfect diamond for you.
09Can I see your jewellery in person?
Certainly, we invite you to visit our one and only shop at Via Nomentana, 610/614, 00013 Fonte Nuova (RM), or click here to find our location on Google Maps. Enjoy a personal consultation in our shop, where our team of experts will guide you in choosing the perfect piece for you. Alternatively, if you would rather meet our specialists from the comfort of your own home, we invite you to book an appointment online via this link.
10How often do you update your diamond inventory?
Our diamond inventory is updated daily.
11Is it safe to shop with Bon Gioielli?
Absolutely. Bon Gioielli is committed to keeping our customers' purchases secure. We use sophisticated encryption protocols and anti-fraud measures for all credit card transactions. All sensitive data is encrypted using SSL (Secure Socket Layer).
12Will my personal information be shared with other companies or individuals?
No, we guarantee the complete confidentiality and privacy of your information.
Didn't find what you were looking for?
Our team is on hand for any question or request.