Tax Free and Purchases Outside the EU

For customers living outside the European Union, Bon Gioielli offers two different ways to purchase:

1. Purchase with Delivery in the European Union and Tax Free through Global Blue

You can buy your piece with Italian VAT included and have it delivered to an address within the European Union.

In this case, we can activate the Tax Free procedure through Global Blue, the agency that manages VAT refunds for customers living outside the EU.

Taking into account the fees charged by the service, the actual refund is generally around 15% of the price paid, compared with the 22% Italian VAT.

The refund is claimed when leaving the European Union, usually at the airport, after the necessary customs procedures. Depending on the options available, you can choose to receive it in cash or as a credit to your card.

2. Direct Shipping Outside the European Union, Invoiced Without VAT

Alternatively, we can ship the piece directly to a country outside the EU. In this case, the sale is made without Italian VAT, so the price is recalculated by removing the 22% VAT already included in the prices on our website.

On arrival in the destination country, the customer will be responsible for any shipping, clearance, duty and local tax costs, in accordance with the regulations in force in their country.

In our experience, this second option can be particularly advantageous for shipments to the United States, as it allows you to buy directly without Italian VAT.

Shipping & Delivery FAQ

01How much does shipping cost?

Bon Gioielli offers free shipping throughout Europe. If you need your order delivered outside Europe, contact us.

02Do you ship internationally?

Yes, Bon Gioielli ships internationally.

03Do you ship to P.O. boxes?

We do not ship to P.O. box addresses.

04How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Simply follow the link in the email to track the status of your parcel.

05Can I change my delivery address?

All our engagement rings and wedding rings are made to order, and we guarantee completion within 2 weeks. You can therefore change your delivery address if you let us know within 1 week of the order date; however, a change of address cannot be guaranteed for orders that are processed and shipped ahead of the estimated delivery time. To change your shipping address, contact us.

Have another question?

Our frequently asked questions have more information on orders, shipping, returns, payments and services

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