How Can We Help?

Bon Gioielli is one of the fastest-growing online manufacturers and retailers of engagement rings and wedding rings in Europe. We operate mainly online, as this allows us to keep our overheads down and pass significant savings on to our customers. Our boutique has been trading continuously since 1964 in Fonte Nuova, in the province of Rome. Whether you are looking for a wide selection of Solitaire rings, Halo rings for a special occasion, wedding rings or extraordinary pieces such as Eternity rings, you will find them all here. We ship free of charge anywhere in Europe.

Of course! You can visit us at our boutique in Fonte Nuova, in the province of Rome. And if you can't get to us, our team of jewellery experts can help you online to choose your favourite piece. Contact us and our experts will be delighted to help.

If you would like assistance with your order, contact us on +39 06 9059116 or at info@bongioielli.com

Bon Gioielli accepts international orders.

We offer settings only in combination with a purchased centre stone. Our settings are made to order and crafted by our goldsmiths to hold the chosen centre stone, with unique features that make them suited to this purpose.

Yes, you can buy a loose diamond without buying a setting. If you need help choosing a diamond, contact us and we will be happy to help you choose.

Certainly, we can reserve a diamond for a limited time. Contact us for more information.

We are constantly updating our diamond stock. We can also help you find the ideal diamond you are looking for, as we have access to additional diamond inventories not listed on our website. Please don't hesitate to contact us for help finding the perfect diamond for you.

Certainly, we invite you to visit our one and only shop at Via Nomentana, 610/614, 00013 Fonte Nuova (RM), or click here to find our location on Google Maps. Enjoy a personal consultation in our shop, where our team of experts will guide you in choosing the perfect piece for you. Alternatively, if you would rather meet our specialists from the comfort of your own home, we invite you to book an appointment online via this link.

Our diamond inventory is updated daily.

Absolutely. Bon Gioielli is committed to keeping our customers' purchases secure. We use sophisticated encryption protocols and anti-fraud measures for all credit card transactions. All sensitive data is encrypted using SSL (Secure Socket Layer).

No, we guarantee the complete confidentiality and privacy of your information.

We accept all major credit cards (Visa, MasterCard and Maestro), bank transfer, PayPal and cryptocurrency. For more information on our payment options, click here.

Yes. If you would like to pay with two different cards, please place your order by phone with our

Yes. All prices shown on our website include VAT.

Yes, you can choose to pay with Klarna (payment in 3 interest-free instalments, up to €1,000.00)

We do not currently offer insurance. However, we do provide a gemmological appraisal that can be used for private insurance purposes.

Bon Gioielli offers free shipping throughout Europe. If you need your order delivered outside Europe, contact us.

Yes, Bon Gioielli ships internationally.

We do not ship to P.O. box addresses.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Simply follow the link in the email to track the status of your parcel.

All our engagement rings and wedding rings are made to order, and we guarantee completion within 2 weeks. You can therefore change your delivery address if you let us know within 1 week of the order date; however, a change of address cannot be guaranteed for orders that are processed and shipped ahead of the estimated delivery time. To change your shipping address, contact us.

All Bon Gioielli orders are fully insured. Our delivery time is 2 weeks from the date the order was placed. As our designs are made to order, the time from order to delivery varies depending on the piece. If you need your order before a specific date, call us and we will do our best to arrange delivery by the date you need.

Some pieces may need fewer days to produce or may already be in stock. To find out the exact timings for your order, contact us.

Bon Gioielli does not charge taxes on the customer's behalf. To make delivery of your order simpler, taxes, duties and VAT are estimated automatically but are not included in the price at checkout. DHL will ask for payment of these charges on delivery. Shipping is usually completed within 24–72 working hours, but may take longer for customers in the United States or other countries.

Yes. Our items are fully insured in transit. All purchases require a signature on delivery.

Bon Gioielli takes every necessary precaution to keep your shipment safe. Every order is fully insured in transit, and we require a signature on delivery to ensure traceability and security.

All parcels sent by Bon Gioielli are insured and require a signature on delivery. Someone must be present at the address to accept the delivery; otherwise, the courier's standard missed-delivery procedures will apply.

If you would like to collect your jewellery discreetly, you can do so at the DHL ServicePoint most convenient for you. Visit this link to find your nearest, most convenient DHL collection point.

Almost all diamonds graded by GIA, IGI and HRD are laser-inscribed on the girdle with a unique identification number.

Every diamond purchase comes with a certificate from an independent laboratory: GIA, IGI or HRD.

Yes. You can buy our loose diamonds without a setting.

Visit our Training Centre page and you will find everything you want to know about diamonds. For direct, detailed information, contact us or book a free personal consultation.

Yes, absolutely. The main difference between the two lies in their origin. While a mined diamond comes from a mine, a lab grown diamond, like those sold by Bon Gioielli, has a guaranteed and controlled laboratory origin. Since 2018, the Federal Trade Commission (“FTC”, the US government agency responsible for consumer protection) has placed lab grown diamonds on an equal footing with mined diamonds, recognising both as genuine diamonds.

Yes, lab grown diamonds are graded and certified to the same standards as natural diamonds by the leading international institutes in the industry. These institutes issue certificates that clearly distinguish lab grown diamonds from natural ones, usually with a different background colour and a certificate number beginning with "LG", while the description states "LABORATORY GROWN DIAMOND".

Because lab grown diamonds are chemically and optically identical to natural diamonds, they offer the same longevity and durability. Lab grown diamonds promise a brilliance that lasts a lifetime.

Certainly! There is a significant difference between lab grown diamonds and diamond simulants. Simulants such as cubic zirconia or moissanite are synthetic crystals with a different chemical composition from diamonds and a different crystal structure. As a result, they differ from diamonds in durability, brilliance and appearance. Lab grown diamonds, on the other hand, are not imitations: they are real diamonds with the same chemical composition as natural diamonds. They therefore have the same brilliance and hardness as diamonds mined from the earth.

No. Just as with natural diamonds, the lab grown diamonds on sale vary in quality. Although they are produced in controlled environments, every stone has its own unique quality characteristics. To ensure transparency and reliability, every diamond comes with an international gemmological certificate and a video showing its distinctive features.

No, unlike diamond simulants, lab grown diamonds will not become cloudy over time. These diamonds will not cloud, yellow or change colour over the years. This is because lab grown diamonds are identical to natural diamonds in both chemical composition and optical properties.

Natural diamonds are valuable because of their rarity. Lab grown diamonds, however, have value in terms of beauty and durability. Lab diamonds bring lasting brilliance to every kind of jewellery. Because lab diamonds have no inherent rarity, they are priced lower than natural diamonds.

There are several reasons to choose lab grown diamonds: Ethics: lab grown diamonds are considered an ethical choice, as they do not involve mining, which can be associated with problems such as child labour and environmental damage. Sustainability: producing diamonds in a laboratory requires fewer natural resources than mining, reducing environmental impact and contributing to sustainability. Controlled quality: lab grown diamonds are produced in controlled environments, which allows greater control over the quality and purity of the diamond. Accessible price: lab grown diamonds tend to be more affordable than natural diamonds, offering high-quality jewellery at a more accessible price. Personalised options: because lab grown diamonds can be produced on demand, there are more options for tailoring the diamond's characteristics to the customer's preferences. In short, lab grown diamonds offer an ethical, sustainable and high-quality alternative to natural diamonds, making them an attractive choice for many conscious buyers.

Lab grown diamonds suit a wide range of jewellery, just like natural diamonds. Popular options include: Engagement rings and wedding rings: lab diamonds are an excellent choice for engagement rings and wedding rings, offering beauty, brilliance and durability without the high cost associated with natural diamonds. Earrings: lab grown diamonds can be used to create stunning earrings, classic or modern depending on the design and style you prefer. Necklaces and pendants: a lab diamond can be the perfect centrepiece for a necklace or pendant, adding a touch of elegance and sophistication to any outfit. Bracelets: lab grown diamonds can be set in precious tennis bracelets that add a touch of luxury to the wrist. In short, lab grown diamonds lend themselves to a wide range of jewellery, offering the elegance and beauty of natural diamonds at a more accessible price.

Lab diamonds are most commonly made using one of two processes: chemical vapour deposition (CVD) or high pressure, high temperature (HPHT). Both methods produce rough diamonds which, once cut, are identical to natural ones.

Buying lab grown diamonds can be considered a good investment, depending on the customer's priorities when it comes to jewellery. These diamonds offer the same optical and chemical properties as natural diamonds, but at a much lower cost. However, it is important to bear in mind that their appreciation in value over time may differ from that of natural diamonds, and will depend on various factors such as the market and current trends.

No. Even an experienced gemmologist cannot identify lab grown diamonds from their inclusions alone, even after careful analysis under the microscope, except in rare cases where the inclusions are typical and characteristic of how the crystal formed. Specialist equipment is needed for accurate identification.

Yes, lab diamonds sparkle just like natural diamonds. This is because lab diamonds have the same optical and chemical qualities as natural diamonds.

Because lab-made diamonds can be produced on a large scale, they do not have the same rarity as natural gems. This difference in rarity is reflected in the price, making lab diamonds significantly more affordable than natural ones. Lab grown diamonds also offer other advantages, such as ethical and environmental considerations.

Lab grown diamonds and lab grown diamond jewellery can be insured. Although Bon Gioielli does not offer insurance policies directly, it provides its customers with a gemmological appraisal and a certificate of authenticity for the product purchased. This detailed documentation allows customers to give their personal or home insurer all the information needed to ensure adequate cover.

Lab grown diamonds can be cleaned in the same way as natural diamonds. The best method is to use an ultrasonic cleaner.

Lab grown diamonds are diamonds created in a controlled environment inside a laboratory. They are genuine diamonds, with the same durability and beauty as natural diamonds. The main difference is that lab grown diamonds are produced artificially over weeks or months, rather than forming naturally over millennia deep within the earth.

When looking to buy lab grown diamonds, it is essential to choose trusted jewellers. Here at Bon Gioielli, we are committed to the highest standards for all our lab diamonds and jewellery. We offer a wide selection of lab grown diamonds, certified through the best certification processes available on the market. Our aim is to make buying lab grown diamonds easy and stress-free, providing transparent certification for every diamond and ensuring a

We believe the future is our most precious luxury. We firmly believe in preserving nature. We believe that human ingenuity leads to wonderful innovation. We believe in the power of collaboration. We believe in boldness and in embracing an enterprising future. Our mission is to embrace the optimism and possibilities offered by sustainably created diamonds, allowing everyone to enjoy them without guilt. We fervently dream of a world where the absence of mining is a tangible reality, where the beauty of diamonds is not tarnished by negative environmental impact. This dream drives us to live with passion and dedication, and to love diamonds in all their forms, knowing that our choice is ethical and responsible. We are proud to be a beacon of change and innovation in the jewellery industry, and we will continue to be a catalyst for social and environmental progress, supporting global causes that contribute to the wellbeing of us all.

Bespoke rings take 2–3 weeks to complete, although it may take longer depending on the ring design and the type of centre stone you choose. If you need a bespoke ring by a specific date, contact our jewellery specialists.

The simple answer is no. The price of a bespoke piece depends on the design and the type of metal you choose. If you have a budget in mind, we can create something to suit it. At Bon Gioielli we specialise in bespoke engagement rings and bespoke wedding rings. We can help you create a piece to your exact specifications, working with you at every stage of the process, from planning and budgeting to design and delivery.

Bespoke design is Bon Gioielli's speciality, creating the exclusive piece you have always wanted. For more information, contact us and/or book an appointment with one of our experts.

Every diamond purchase comes with an independent laboratory certificate from GIA, IGI or HRD for authentication.

There are several ways to determine your ring size. Additional charges may apply if resizing falls outside the sizing range recommended by the jeweller. Please bear in mind that we cannot resize Eternity rings, as they have to be completely remade. Some ring styles may also limit resizing, because of the extent of the change required or the design itself. It is therefore very important to order the correct size when you buy. For more information or to resize your ring, contact us.

Of course, our exclusive rings are available in our boutique. Although we do not have retail shops everywhere, we have a team of highly experienced jewellery specialists who can help you remotely to choose the right engagement ring or wedding ring from our website. Contact us and our jewellery experts will be delighted to help.

Many of our settings can easily be adapted to a centre stone shape other than the ones offered online. You can request a bespoke render: €30.00 for a rendered image with a quote, which will be deducted when the order is confirmed.

Yes, all our 18kt white gold rings are rhodium-plated to give them a brilliant white finish.

Absolutely! Contact us and our jewellery expert will be happy to help.

We're sorry, we do not buy diamonds or jewellery.

Certainly, we can personalise your ring with an engraving free of charge when you place your order. Please bear in mind, however, that engraved products are non-refundable, as they are considered personalised products.

We offer a free resizing service for your ring within the first month of purchase, including free return shipping in Europe for the first resizing. International customers pay only a small return shipping fee of €50 outside the European Union. However, if more than one resizing is needed, or if the first month has passed, a charge of €60 applies for resizing white gold rings and €40 for yellow and rose gold rings. Shipping costs for returning the item are €30 for European customers and €50 for international customers. However, we do not charge you anything to send the ring back, so our resizing service is always free. *Some rings are not suitable for resizing and need to be remade (such as Eternity rings). This may be due to their shape or design. We will let you know before carrying out any work on your ring, once it has been received and inspected. We will discuss any additional costs for remaking it with you.

During resizing, small adjustments are made by adding or removing small amounts of metal to adapt the ring to the required size. This may cause a slight change in the thickness of the ring, which may or may not be noticeable. However, your resized ring will be carefully inspected by our

Of course, Bon Gioielli offers a tennis bracelet resizing service! However, please note that there is a non-refundable fee of €60 to resize your bracelet. Any components removed to resize the bracelet will be returned to the customer. Please note that Bon Gioielli does not keep or offer discounts for removed components, and the bracelet becomes non-refundable. We strongly recommend receiving your tennis bracelet before making any changes, to be sure you completely love the style you want. If you have any further questions, contact our

Every diamond, ring and loose piece of jewellery listed on our website comes with a 100% money-back guarantee. However, designing your ring with our system does not make it bespoke. Our bespoke orders are for ring designs that are not on the Bon Gioielli website but are created together with the customer, and may include personalisation with engravings. Please note that engraved products cannot be returned, as they count as personalised products.

Absolutely! Our commitment is to ensure your complete satisfaction with every purchase. We offer you the option of returning your jewellery within 15 days for a full refund or an exchange.

If for any reason you are not completely satisfied with your order, we offer a flexible returns policy. You can return the item within the first 15 days of shipping for a full refund or make an exchange. We also cover the cost of return shipping. Free returns are available to European customers only and are limited to a maximum of 2 returns per customer. International customers are subject to a small return shipping fee of $50. Please note that we do not accept returns of items personalised with engravings. To make a return, simply follow the procedure below: Contact our